Veros Trusted Business Network
Welcome to our Veros Trusted Business Network. There are many services – all non-financial related services and some financial related services – that we do not provide. However, our clients need many of these other services. We have relationships with many companies and people that provide valuable services, so we thought by expanding upon those relationships to assist our clients’ ability to choose highly-skilled, reputable service providers we could add additional value to our clients. This idea led to the formation of our Veros Trusted Business Network (VTBN).
We have made the time commitment to build and maintain this network of service providers to provide an additional valuable service to our clients at no cost to them. We take a serious interest in all of our VTBN members because the service they provide to our clients is a direct reflection on us. That is why we follow-up with clients we refer to them to ensure that they are meeting our clients’ needs in the appropriate manner and are meeting the contractual obligations that are part of being in our VTBN.
The Concept: If we are not highly skilled at providing a particular service then we will refer our clients to other qualified professionals that have values and principles similar to ours.
The Selection Process: Each potential member completes a questionnaire and goes through an interview process through which we use to evaluate whether the potential member qualifies for our network reviewing many different factors such as experience, competence, client service and whether the service provided puts the client’s best interests above all else.
The Contract: If a service provider is selected to be included in our network, they must sign a written contract called the “Quality of Service Agreement” that details the fundamental principles and values we expect them to adhere to when providing services to our clients that we refer to them.
The Follow-Up: For each client that we refer to one of our VTBN members, we send them a Quality of Service Follow-Up form that asks them 5 questions regarding the experience they had in working with that member and to provide any applicable additional comments. We use these forms to evaluate on an ongoing basis whether the member’s service is meeting our expectations.
Members of our Veros Trusted Business Network
Crossroads Insurance Benefits - Joe Stafford
Our independent agency specializes in health insurance and long term care insurance. We offer plans and services for the following:
§ Individuals
§ Families
§ Employers looking to review their existing group health plan
§ Employers looking to offer benefits for the first time
Being independent is truly a benefit to our clients because we have no hesitation to review multiple company offerings to find the best package based on your needs and goals.
The Tim Back Insurance Agency - Tim Back
The Tim Back Insurance Agency is a provider of auto, home, business and life insurance. Their mission is to provide our policyholders with as near perfect protection and customer service, as is humanly possible, and to do so at the lowest possible cost.
For additional information contact Tim Back at tback@timbackinsurance.com or (317) 862-2200.
Paychex - Jon Kazmierski
Paychex is a leading national provider of payroll, human resource, and benefits outsourcing solutions for small- to medium-sized businesses across the U.S.
Paychex: proof of the power of a good idea.
TEAM Mortgage, LLC - Peter Schueth
TEAM Mortgage, LLC, founded in 1999 by Peter J. Schueth, is a technology-savvy residential and commercial mortgage company of unquestioned integrity and professional competence. It's operating philosophy integrates the three pillars of a Consultative Sales Process and System, with the the fleet-footedness, low cost structure and customized service of a Mortgage Broker, and the pricing, market access, and cutting edge products and services of a Mortgage Banker.
At TEAM everything we do revolves around the principle: "Customer Satisfaction equals Success". Utilization of the company's 6-step Consultative Sales Process and System (including client Needs Assessment, Historical Analysis, Credit Review, Plan Development, Plan Implementation and Plan Maintenance) ensures the client's long-term needs and financial goals are integrated into a mortgage debt strategy unique to the client's circumstances.
For additional information or a complementary consultation, contact Peter Schueth at PeterS@teammtg.com or (317) 859-8216 x 11. |
Kristin is the Founder and President of Jones Mortgage Group, a mortgage brokerage firm. She has been originating mortgage loans since 1993 and started Jones Mortgage Group in 2000. Kristin has based her success on building relationships with others. The entire company is based upon a referral only philosophy. Every client is referred into the organization which holds them accountable to excellent customer service. The programs Jones Mortgage Group offers are geared towards their clients’ special needs such as the Loan Satisfaction Guarantee, the Refi Watch program, the Market Guide and the Loan Comparison Needs Analysis.
For information, contact Kristin Jones at kjones@jonesmortgagegroup.com or (317) 576-9911.
Landrigan Auto Pro - Bob Poole
Landrigan Auto Pro is a provider of auto repairs, excluding body work/painting. For additional information visit the website at www.landriganautopro.com. For your auto repair needs or for additional information contact Bob Poole at (317) 784-0928 or landriganautopro@yahoo.com.
LTCA, Inc. - Teresa Eagan
Long Term Care Associates, LTCA, was a pioneer in establishing one of the first independent agencies in Indiana specializing in long term care insurance.
Working with selected, experienced, committed LTC insurance companies, LTCA promotes the importance of individual needs evaluation so that appropriate company and benefits can be coordinated to a client’s particular priorities, concerns and financial situation.
Brewer Heating & Cooling - Isaac Brewer
Brewer Heating & Cooling is a family owned HVAC (Heating, Ventilation, & Air Conditioning) company focused on residential HVAC system service and replacement. Brewer Specializes in high efficiency Trane systems, particularly hybrid (dual fuel) systems. Brewer maintains an A rating on Angie’s List and a 98% approval rating with Trane’s residential survey program
Mike Watkins Real Estate Group - Mike Watkins
The Mike Watkins Real Estate Group takes a unique view on the realty business by adding the team concept. Why use the team concept? Have you ever hear two heads are better than one, if I could only be in two places at one time or I wish I could clone myself? These all apply tot he team concept in our office. We can do more for you because we have real estate professionals at every position throughout the entire process, whether you're buying, selling or building.
Some of the benefits of using the Mike Watkins Real Estate Group are:
1. We excel in homes in all price ranges.
2. We totally focus on the South-side of Marion & Johnson County.
3. We are part of the community, therefore we give back to the community.
4. We make the entire process fun and enjoyable.
To find out more about our team call (317) 882-6453 or visit our website at www.mikesoldme.com.
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